Cancellation and Refund Policy

Airline Ticket Cancellation and Refund Policy

We appreciate your time and effort to understand the airline ticket cancellation and refund terms applicable to your booking at Farepearl.

Cancellation Requests

To cancel your ticket, please note the following:

• Timeline : Cancellation requests must be submitted at least 6 hours prior to the scheduled departure.

• Method : All cancellation requests will only be accepted via phone call.

Refund Policy

Here are the key points about our refund policy:

• Non-Refundable Tickets : All airline tickets are non-refundable after 24 hours from the time of booking unless otherwise stated by the airline or in the booking confirmation email.

• Exceptions : No refunds will be processed in cases of delay in check-in, no-show, overbooking, strike, force majeure, or other causes beyond our control or that of the airline.

• Airline Approval : Refunds are subject to airline approval and processing. We will process refunds or waivers only if approved by the airline.

Refund Processing

Please note the following about refund processing:

• Acknowledgment : Acknowledgement of cancellation or refund requests does not guarantee approval or processing.

• Timeline : Refund processing may take 60-90 days from the initial request.

• Payment Method : Refunds will be disbursed to the original payment method.

Fees

The following fees apply:

• Post-Ticketing Services Fee : In addition to airline charges and penalties, we will levy a post- ticketing services fee, as applicable.

• Refund Fees : Refund fees are charged per passenger, per ticket. These fees will only be assessed if a refund has been authorized by the airline or a waiver has been received.

Consumer Disclosure

Please be aware of the following:

• Refund Delays : We are not responsible for any delay in refund processing caused by the airline.

• Service Fee Refund : We will refund our post-ticketing service fees if the airline denies the refund.

Security and Validation

For security reasons:

• Email Validation : We require email validation of cancellation or refund requests.

We request your cooperation and prompt response to help us process and complete your request at the earliest.

If you have any further queries, you may reach us at the contact information below.

Farepearl

6150 METROWEST BLVD, SUITE 202, Orlando, FL 32835

Email : help@farepearl.com

Phone : 1-866-765-1021